Terms of Service

OVERVIEW

Welcome to Velionne! The terms “we”, “us” and “our” refer to Velionne. Velionne operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Velionne is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase any products, you may be asked to provide information such as your email address, billing, and shipping information. You represent that all information you provide is correct and current. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We make every effort to provide an accurate representation of our products. However, colors or appearance may differ depending on your device settings. We do not warrant that the quality of any products purchased will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS

Velionne reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and receive payment. In the event that we change or cancel an order, we will attempt to notify you via the contact details provided. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. Unless otherwise stated, posted prices do not include taxes or shipping charges. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, and graphics, are owned by Velionne, its affiliates or licensors. These Terms permit you to use the Services for your personal, non-commercial use only. Velionne’s names, logos, and slogans are trademarks of Velionne.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control over. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining the content or accuracy of any third-party materials. Please review carefully the third-party's policies before you engage in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Velionne is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Velionne. You acknowledge that Shopify is not responsible for any aspect of sales between you and Velionne.

SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information as described in their own privacy notices.

SECTION 11 - FEEDBACK

If you submit suggestions or feedback, you grant us a perpetual, worldwide license to use and distribute such feedback for any purpose. We are under no obligation to maintain feedback in confidence or pay compensation.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally there may be information in the Services that contains typographical errors or inaccuracies related to pricing or availability. We reserve the right to correct any errors and to change or update information without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for any unlawful purpose, to infringe upon intellectual property rights, or to transmit viruses/malicious code. We reserve the right to terminate your access for violating any of the prohibited uses.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. Provisions regarding Intellectual Property, Liability, and Governing Law shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Velionne OR OUR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Velionne and Shopify from any claims or demands, including attorneys’ fees, arising out of your breach of these Terms or your violation of any law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed, and the remaining provisions shall remain valid and enforceable.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Israel, where Velionne is headquartered.

SECTION 20 - CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at Support@velionne.com.

Our contact information: Email: Support@velionne.com Address: Netivot, 8767700, IL